Terms And Conditions

Welcome to FixTools. By accessing or using fixtools.in, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About FixTools

FixTools is an online platform providing Mobile Repairing Tools, Laptop Repairing Tools, PCB Repair Equipment, Electronics Repair Tools, Accessories and related products to professionals, technicians, repair centres, businesses, students and electronics enthusiasts.

2. Product Information

We make reasonable efforts to ensure that product names, specifications, images, prices and descriptions displayed on the website are accurate.

However:

1. Product images may vary slightly from the actual product.
2. Packaging may change from the manufacturer's current packaging.
3. Specifications may be updated by manufacturers.
4. Availability may change without prior notice.
5. Accessories shown in product images may not necessarily be included unless specifically mentioned in the product description.
6. Compatibility must be verified by the customer before ordering.

3. Compatibility & Technical Verification

Important Advisory: Please verify the exact model, specifications, voltage, dimensions, compatibility and intended application before placing an order.

For technical products such as ICs, PCBs, repair equipment, power supplies, soldering equipment, connectors, cables, tools and replacement components, customers are responsible for confirming compatibility.

If you are unsure about compatibility, please contact FixTools before placing your order.

4. Prices & Availability

Prices, discounts, offers and availability may change without prior notice.

FixTools reserves the right to correct pricing, stock or listing errors. If an order has been placed with an obvious pricing or listing error, we may contact the customer regarding cancellation or correction.

5. Orders

An order placed through the website constitutes a purchase request.

FixTools reserves the right to verify an order before dispatch, particularly in cases involving:

1. High-value orders
2. Suspicious transactions
3. Incorrect or incomplete customer information
4. Payment verification issues
5. Stock discrepancies
6. Address or delivery restrictions

6. Payment

We may support payment methods such as:

1. UPI
2. Debit/Credit Cards
3. Net Banking
4. Wallets
5. Payment gateways
6. Cash on Delivery, where available

Payment information is processed through the applicable payment provider. FixTools does not intentionally store complete card details on its own servers.

7. Technical Support

Technical assistance may be provided where feasible.

However, support does not guarantee that a product will be suitable for every application or repair scenario.

8. Customer Responsibility

Customers are responsible for:

1. Selecting the correct product
2. Checking compatibility
3. Providing correct shipping information
4. Using products according to manufacturer instructions
5. Ensuring safe and technically appropriate usage

FixTools will not be responsible for damage caused by incorrect installation, misuse, modification, negligence or use outside the intended application, subject to applicable law.

9. Intellectual Property

All website content, including text, images, graphics, logos, designs, product descriptions and other materials belonging to FixTools may not be copied, reproduced, modified or commercially used without prior written permission.

10. Website Availability

We aim to keep fixtools.in available and functional; however, temporary downtime may occur due to maintenance, upgrades, technical failures, hosting issues or circumstances beyond our control.

11. Changes to Terms

FixTools may update these Terms & Conditions from time to time. Updated terms will be published on this page.

12. Contact

For questions regarding these Terms & Conditions, please contact FixTools through the contact details available on our website.